Our approach is all about creating āhurutanga – safety – so that we can break down every barrier that’s stopping your people from learning and feeling confident. There is so much complexity around why our cultural competence might be low – both individually and collectively within your organisational culture. Experience tells us that the place to start is connection. Finding commonality. We call that whanaungatanga – finding common ground to build on. Once we’ve done that, we find that fears and anxieties dissipate, natural curiosities are given a voice, and people start to ask and address the things they’ve always wondered about. It’s our absolute specialty – being approachable, demystifying, raising awareness and confidence.
We’ll always start with the absolute foundations of cultural competency, and that doesn’t mean only the “basics” like pronunciation, learning how to introduce yourself, learning some waiata and how to go through a pōwhiri. We start with the WHY. We make sure people connect deeply and personally with WHY Māori think and see the world the way we do. WHY we have practices and tikanga and kawa. What’s the purpose behind them , the thinking. This is learning on such a deeper level than learning by wrote, or memorising words and facts. If it doesn’t increase real ability to see things differently, and change behaviours because of that, we won’t do it.